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Terms of Use

Last updated: 1 May 2026

Welcome to DataEnrich

Thanks for using our products and services ("Services"). By using our Services, you agree to these Terms. Please read them carefully before using https://dataenrich.co/.

Services

DataEnrich provides a suite of data processing and enrichment services, including but not limited to phone number verification, IBAN validation, and company data enrichment (the "Services").

The Services are designed to assist users in verifying, analyzing, and enhancing business data for accuracy and operational efficiency.

DataEnrich does not guarantee the completeness, accuracy, or reliability of any results generated and the Services are provided for informational and business support purposes only.

Users remain solely responsible for how they use the data and for ensuring compliance with all applicable laws and regulations, including data protection and privacy requirements.

Agreement to Terms

These Terms of Use constitute a legally binding agreement between you, whether individually or on behalf of an entity ("you"), and DataEnrich, legally operated by SYNAPTIXOR LIMITED, a company registered in England and Wales under company number 17178221, with its registered office at 51 Borough High Street, London, England, SE1 1NB ("Company", "we", "us", or "our").

These Terms govern your access to and use of the https://dataenrich.co/ website, including any related services, features, content, tools, media channels, mobile websites, or applications connected to it (collectively, the "Site").

By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must stop using the Site immediately.

1. Eligibility

The Site is intended only for users who are at least 18 years old. Individuals under 18 are not permitted to use or register for the Site.

2. Intellectual Property Rights

Unless otherwise stated, the Site and all related content, including source code, databases, functionality, software, website design, text, graphics, logos, trademarks, and service marks, are owned by or licensed to us.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal or internal business purposes only.

You may not copy, reproduce, distribute, sell, license, modify, or commercially exploit any part of the Site without our prior written consent.

3. User Representations

By using the Site, you confirm that:

  • all information you provide is accurate and complete;
  • you have legal capacity to agree to these Terms;
  • you will not use automated tools such as bots or scrapers;
  • you will not use the Site for unlawful or unauthorized purposes;
  • your use of the Site will comply with applicable laws.

We may suspend or terminate your account if any information provided is false, inaccurate, or incomplete.

4. User Registration

You may be required to create an account to access certain Services.

You are responsible for:

  • keeping your password confidential;
  • all activity under your account;
  • promptly updating account information.

We reserve the right to remove or change usernames that we consider inappropriate or misleading.

5. Fees and Payments

You may purchase access to DataEnrich services through the Site using Visa, Mastercard, or other available payment methods.

Pricing for Services is displayed in the dedicated pricing section of the Site and/or at checkout. You agree that the final amount payable may vary depending on your selected currency, applicable exchange rates, and payment provider fees at the time of transaction.

Transactions may appear on your bank or card statement as DataEnrich or the name of our payment processor.

You agree to provide accurate payment and billing information and authorize us to charge your selected payment method for purchases made through the Site.

We reserve the right to:

  • change prices at any time;
  • correct pricing errors;
  • refuse or cancel orders where necessary.

Payments may be processed by third-party payment providers. We are not responsible for errors or actions of such providers, except where required by law.

6. DataCoins / Usage Units

The Site may operate using internal DataCoins, tokens, or usage units required to access certain data enrichment, verification, or file-related services.

The number of DataCoins required may depend on the type, size, volume, or complexity of the requested operation.

Before completing a paid operation, the Site may display the required number of DataCoins or applicable price for confirmation.

DataCoins:

  • are used only within the Site;
  • do not constitute money or electronic money;
  • have no independent monetary value outside the Site;
  • are non-transferable and non-redeemable for cash, unless required by law.

7. Refund Policy

Unused DataCoins may be eligible for redemption or refund in accordance with applicable law and these Terms. DataCoins that have already been used to access or complete a Service are deemed delivered digital products and are non-refundable and non-redeemable. By purchasing DataCoins, you acknowledge that only unused DataCoins may be returned, while consumed DataCoins cannot be reversed once the corresponding digital service has been provided. Where DataCoins have been partially used, only the unused portion may be eligible for refund. Requests for refunds must be submitted by contacting us at [email protected]. Approved refunds will be issued using the original payment method, unless otherwise agreed. You may be required to provide sufficient information to verify your account and transaction before a refund is processed. Refunds, once approved, will be processed within a reasonable timeframe, typically within 10 business days. We reserve the right to assess each request and may refuse refunds in cases of misuse, abuse, or violation of these Terms. Nothing in this section and in these Terms limits your statutory consumer rights.

8. Prohibited Activities

You agree not to:

  • use the Site for unlawful purposes;
  • scrape, copy, harvest, or systematically extract data without permission;
  • interfere with the Site's security features;
  • upload viruses, malware, or harmful code;
  • use bots, scripts, crawlers, or automated systems;
  • impersonate another person or entity;
  • attempt unauthorized access to accounts or systems;
  • misuse support services;
  • use the Site to send spam or unsolicited communications;
  • violate any applicable laws, regulations, or third-party rights.

We may suspend or terminate access if we believe you have violated these Terms.

9. User Generated Contributions

The Site may allow you to upload, submit, or transmit content, files, data, comments, feedback, or other materials ("Contributions").

You confirm that any Contributions you submit:

  • are lawful and accurate;
  • do not infringe third-party rights;
  • do not contain harmful or malicious content;
  • do not violate privacy, confidentiality, or data protection laws.

You remain responsible for your Contributions.

10. Contribution Licence

You retain ownership of your Contributions.

By submitting Contributions, you grant us the right to access, store, process, and use them as necessary to provide the Services, operate the Site, improve functionality, and comply with our legal obligations.

Any personal data contained in Contributions will be handled in accordance with our Privacy Policy.

11. Submissions and Feedback

Any suggestions, feedback, ideas, or comments you provide may be used by us for any lawful purpose without compensation, unless otherwise agreed in writing.

12. Site Management

We reserve the right to:

  • monitor the Site for violations;
  • restrict or disable access;
  • remove harmful or unlawful content;
  • take legal action where necessary;
  • manage the Site to protect security, performance, and availability.

13. Privacy Policy

We process personal data in accordance with our Privacy Policy, available at: https://dataenrich.co/privacy-policy

14. Term and Termination

These Terms remain effective while you use the Site.

We may suspend or terminate your access or account at any time if:

  • you breach these Terms;
  • you misuse the Site;
  • we are required to do so by law;
  • continued access creates legal, security, or operational risk.

Upon termination, you may lose access to your account, Services, and any unused DataCoins, unless otherwise required by law.

15. Modifications and Interruptions

We may modify, suspend, or discontinue any part of the Site or Services at any time.

We do not guarantee uninterrupted availability and are not liable for downtime, maintenance, technical issues, or service interruptions, except where required by law.

16. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

17. Dispute Resolution

The parties agree to first attempt to resolve disputes through informal negotiations.

If a dispute cannot be resolved amicably, it shall be subject to the jurisdiction of the competent courts of England and Wales, unless mandatory applicable law provides otherwise.

18. Corrections

The Site may contain errors, inaccuracies, or omissions, including pricing or service descriptions.

We reserve the right to correct such errors and update information at any time without prior notice.

19. Disclaimer

The Site and Services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • the Site will be uninterrupted or error-free;
  • results generated by the Services will be complete or suitable for every purpose;
  • third-party data sources will always be accurate or available;
  • the Site will be free from viruses or harmful components.

You use the Site at your own risk.

20. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • indirect or consequential damages;
  • loss of profits, revenue, data, or business opportunity;
  • service interruptions;
  • reliance on inaccurate or incomplete data;
  • third-party service failures.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

21. Indemnification

You agree to indemnify and hold us harmless from claims, losses, liabilities, damages, or expenses arising from:

  • your use of the Site;
  • your breach of these Terms;
  • your violation of third-party rights;
  • unlawful or unauthorized use of the Services.

22. User Data

We may retain data submitted through the Site as necessary to provide Services, maintain performance, comply with law, and enforce these Terms.

You are responsible for keeping your own copies of important data.

23. Electronic Communications

By using the Site, submitting forms, or contacting us electronically, you consent to receive communications electronically.

Electronic notices, agreements, policies, and records satisfy any legal requirement that communications be in writing.

24. Miscellaneous

These Terms, together with our Privacy Policy and other applicable policies, constitute the entire agreement between you and us.

If any provision is found invalid or unenforceable, the remaining provisions remain effective.

Our failure to enforce any right does not constitute a waiver.

25. Contact Us

To resolve a complaint or request further information, please contact:

SYNAPTIXOR LIMITEDCompany No. 1717822151 Borough High Street, London, England, SE1 1NB

Email: [email protected]