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Privacy Policy

Last updated: 1 May 2026

We encourage you to review this Privacy Policy carefully, as it will assist you in making informed decisions regarding the sharing of your personal information with us.

We appreciate your decision to use DataEnrich. We are strongly committed to protecting your privacy and complying with applicable data protection laws. Both personal and non-personal information collected is safeguarded according to high privacy and data protection standards.

If you have any questions or concerns regarding this Policy or how we manage your personal information, please contact us at: [email protected]

When you access our website at https://dataenrich.co/privacy-policy and use our services, you entrust us with your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights.

This website is owned and operated by SYNAPTIXOR LIMITED, a company registered in England and Wales (Company No. 17178221), with its registered office at 51 Borough High Street, London, England, SE1 1NB.

1. What Information Do We Collect

Personal Information You Provide

We collect personal data that you voluntarily provide, including:

  • Business email address
  • Account credentials (e.g., passwords)
  • Any information submitted via forms or support requests

All data provided must be accurate and up to date.

Information Automatically Collected

We may automatically collect:

  • IP address
  • Browser and device data
  • Operating system
  • Usage data (pages visited, interactions)
  • Location (approximate)

This data is used for security, analytics, and service improvement.

2. How We Use Your Information

2A. Legal Basis for Processing Personal Data

We process your personal data in accordance with applicable data protection laws, including the UK GDPR. Depending on the context, our legal bases for processing include:

  • Contractual necessity – when processing is required to provide our Services, manage your account, and fulfill our obligations under any agreement with you;
  • Legal obligation – when we are required to process your data to comply with applicable laws, regulations, or lawful requests from public authorities;
  • Legitimate interests – when processing is necessary for our business operations, including service improvement, fraud prevention, analytics, security, and communication, provided that such interests are not overridden by your rights and freedoms;
  • Consent – where you have explicitly agreed to the processing of your personal data, for example for receiving marketing communications or the use of certain cookies or tracking technologies.

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

We process your data based on:

  • contractual necessity
  • legal obligations
  • legitimate interests
  • your consent

We use your data to:

  • create and manage accounts
  • provide services
  • process transactions
  • send administrative updates
  • provide support
  • improve services and analytics
  • prevent fraud and ensure security
  • send marketing communications (with consent)

3. Sharing Your Information

We may share your data:

  • with service providers (hosting, analytics, payments)
  • to comply with legal obligations
  • in business transfers (e.g., merger or acquisition)
  • with advertising partners (where applicable)

We only share data where necessary and lawful.

4. Cookies and Tracking Technologies

We use cookies and similar technologies.

For full details, please refer to our Cookie Policy.

5. Data Retention

We retain your data:

  • as long as necessary for service provision
  • up to 5 years where required
  • or longer where legally required

After this, data is deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • encryption
  • access controls
  • monitoring and testing

However, no system is completely secure.

7. Data of Minors

We do not knowingly collect data from individuals under 18.

8. Your Rights

You have the right to:

  • access your data
  • correct inaccuracies
  • request deletion
  • restrict processing
  • object to processing
  • data portability
  • withdraw consent

To exercise your rights, contact us at [email protected]

9. Data Breach

In case of a data breach:

  • we will investigate promptly
  • notify authorities within 72 hours (if required)
  • inform affected users where necessary

10. Payment Security

We ensure secure payment processing:

  • SSL/TLS encryption
  • no storage of card data
  • PCI DSS compliant providers

11. Updates to This Policy

We may update this Policy periodically. Changes will be published on this page.